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  • Our Supporter Promise

    Our Supporter Promise is our commitment to continuing to meet your expectations, to ensure you feel informed and that we continue to retain your trust.

    For over 130 years we have cared for thousands of vulnerable, lost and abandoned pets and supported their owners. With no government funding this wouldn’t have been possible without the repetitive support of our loyal and generous supporters. You have helped us continue to champion the welfare needs of pets, providing preventative treatment and find loving homes to all the animals that deserve a second chance at happiness.

    Our Supporter Promise is our commitment to continuing to meet your expectations, to ensure you feel informed and that we continue to retain your trust. The future of the animals we care for is entirely dependent on each and every individual who supports Mayhew and we want to demonstrate our respect for all our supporters with our Supporter Promise.

    Our Supporter Promise guarantees that when you choose to support Mayhew we will:

    Adhere to the highest fundraising standards, guidance and legislation relating to our fundraising activities

    Look after your data and protect your privacy

    Keep you informed as to how we are spending your money

     Encourage feedback and act on it

    Telephone: 020 8206 5870 (Monday to Friday, between 9am and 5pm)

    Email: dataprotection@mayhewanimalhome.org

    Post: The Fundraising Department, Mayhew, Trenmar Gardens, Kensal Green, London, NW10 6BJ

    Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your questions.