Having received guidance from the government and the Association of Dogs and Cats Homes (ADCH), we will be restarting our dog and cat adoptions with a few changes to our usual process.

Who can adopt at this time?

We will be accepting applications to adopt from people who meet the following criteria:

• You live within one hours drive of Mayhew (NW10 6BJ).
• You own or have access to a smart phone or tablet, which is portable and has video calling capabilities.
• You are not currently classed as vulnerable or have been advised by the NHS to shield during this time.

What animals are available for adoption?

We have both cats and dogs available for adoption. We will also be adding new animals to the website when they are ready. We will not be sending out cat and dog email alerts during this time.

What is the adoption process? 

The adoption process will be done remotely and we will come to you to drop off the animal.

Step one
Take a look at our dogs and cats to see whether there is one that you like and that you meet the requirements for.

Step two
Fill out either a dog application form or a cat application form.

Step three
If you are a suitable candidate for the animal you have applied for, you will be called by a member of our adoption team for a telephone interview.

Step four
If your telephone interview is successful, we will arrange a ‘video call home visit’. During this video call, we will need you to show us around your house and garden to ensure that it’s suitable for the animal. We will also arrange an animal ‘meeting’ by video call so that you can see the animal and they can hear your voice.

Step five 
We will take the payment of your adoption fee over the phone and arrange a time to drop the animal to you. If we are dropping off a cat, we will place the cat carrier on your doorstep and step back to at least two metres. If we are dropping off a dog, we will ask you to meet the dog in your front/back garden on a longline lead whilst keeping a two metre distance from our team. You will be able to take the dog into your house for a short time before our team leave to ensure you and Mayhew are both happy with the adoption.

We will carry out a post-adoption home visit once restrictions have been lifted.